What is a domain name?
What are the charges for domain name registration?
What is web hosting?
What's the time taken for domain registration and hosting to be setup?
Where are the servers located? What is the uptime?
What is a hosting control panel?
What is a domain control panel?
What are the choices of Operating systems available for hosting?
What databases do you have for Windows and Linux?
Do you offer webmail with POP3+SMTP (using Outlook)?
What are your charges for web hosting?
What's an ftp a/c? whats a POP3 a/c? whats SMTP?
Do you design websites? What are the charges?
How long does it take to have a web site designed?
What is site maintenance?
If there is any hardware problem how can you support?
What kind of hardware support can I/ We get from you?
What are the charges for your different services?
Is there any hidden cost behind this rate chart?
What is AMC?
Can I/ We renew the AMC agreement after completion of agreement?
When and how the terms and conditions can be void for the services?
What is the maximum time for getting the hardware services?
Can I/ We get any Software Support at the time of Assembling and AMC from you?
How do I/ We contact you and when?
What is the terms and conditions of your company?
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Answers:
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What is a domain name?
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A domain name is a specific web site address that you choose and register with Network Solutions(the official registrar of domain names ending in .com, .edu, .in, .org, .gov etc.). Our domain name is "aspectall.com".
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What are the charges for domain name registration?
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Click domain name registration service link for detail charges.
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What is web hosting?
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Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
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What's the time taken for domain registration and hosting to be setup?
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If payments for domain registration are made online, then the process for registering the domain is real-time, for hosting its about 12 hours. For offline payments the setup time is within 24 hours of physically receiving the DD/MO/PO or cash.
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Where are the servers located? What is the uptime?
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Our servers are physically located both CA, USA and in UK plugged into T3 networks with multiple redundant links connected to multiple service provider backbone, this provides our server with a guaranteed 99% uptime throughout the year.
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What is a hosting control panel?
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Hosting control panel is a web-based interface to manage your hosting a/c and is used for various purposes like, setting up mail a/c, aliases, allocating mail & ftp space, database, ftp a/c, custom errors etc.
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What is a domain control panel?
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Domain control panel is a web-based interface to manage your domain name a/c and is used for various purposes like renewals, booking additional domain names changing Registrant, Admin, Technical, Billing, DNS information etc.
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What are the choices of Operating systems available for hosting?
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The choices of Operating systems for servers are Windows 2003 Server with IIS 6 and Red Hat Linux 9 with Apache webserver both are guaranteed to perform at a rated uptime of 99%
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What databases do you have for Windows and Linux?
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We have MS-SQL, MySQL & Access database for Windows and MySQL & Access database for Linux.
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Do you offer webmail with POP3+SMTP (using Outlook)?
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We offer both webmail and POP3 email a/c with SMTP server to send and receive emails from your home/office computer using Outlook Express/Netscape Communicator etc. and through webmail facility you can check e-mail from cyber cafe or any other public place when you are away from home/office.
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What are your charges for web hosting?
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All website hosting packages are listed on this site separately mentioned for Linux, Windows 2003 and reseller hosting for both Linux and Windows. Please follow the menu bar on the top of the page to visit the various pages to know more or click on the following links:
Web Hosting- Linux Web Hosting- Windows 2003
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What's an ftp a/c? whats a POP3 a/c? whats SMTP?
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Ftp a/c means File transfer protocol and is needed to upload files to the server for your. POP3 is an email a/c which can be accessed by softwares like Outlook Express and Netscape Communicator and is more convenient than webmail when checking from your home/office computer. SMTP is the protocol to send mail from these softwares from your home/office computers.
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Do you design websites? What are the charges?
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Yes, we design websites for anybody who wants his/her website to be designed professionally.We provide you the attractive dynamic websites based on ASP, PHP, xHtml, Html etc. at a competitive rate.
The rates and packages are available here: Web designing
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How long does it take to have a web site designed?
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The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.
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What is site maintenance?
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Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back
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If there is any hardware problem how can you support?
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You just send us an e-mail at mail@aspectall.com to solve your problem.
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What kind of hardware support can I/ We get from you?
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You can get various services relating to hardware from us, like Assembling, AMC, Servicing, Peripheral repairing, and also the software related problem.
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What are the charges for your different services?
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All the details relating to charges about hardware services are mentioned in our hardware service page. Please check this out.
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Is there any hidden cost behind this rate chart?
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There is no hidden or extra cost for the services. You have to pay the servicing charges according to the hardware rate chart.
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What is AMC?
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AMC means the Annual Maintenance Contract for your computer system. That means you have to pay for once and we will give you full hardware support for your computer for one year. Details about the AMC charges mentioned in our hardware service page. Please check this out.
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Can I/ We renew the AMC agreement after completion of agreement?
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Yes, you can renew your AMC agreement after completion of one agreement but the rate may vary but it is negotiable.
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When & how the terms and conditions can be void for the services?
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In case of hardware support the agreement for AMC can be void if your computer affected by power failure or any hardware parts get damaged. Our company is not responsible for damages of any hardware parts.
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What is the maximum time getting the hardware services?
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After getting the confirmation about the hardware relating problems and its agreement, we need 3 to 5 hours to provide you the best support.
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Can I/ We get any Software Support at the time of Assembling & AMC from you?
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Yes, you will get the software support at the time of Assembling & AMC. These software supports includes Operating System, MS Office and Anti Virus.
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How do I/ We contact you and when?
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You can email us or leave a message at Yahoo! or MSN pretty much anytime you choose. You can telephone us anytime between IST 700 hrs to IST 2300 hrs, 7 days a week. ( IST = GMT + 530 hrs)
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What is the terms and conditions of your company?
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Please click Terms and Conditions link for more details.
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